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Warranty & Repair Form

Our commitment to a sustainable product lifecycle means that North St. Bags designs and builds its bags to last.

We stand behind the quality and craftsmanship of everything we make.

Lifetime Warranty

Our warranty covers any failures as a result of defects in the materials or construction for the practical life of the product. We will happily offer no-cost repair or replacement at our discretion for issues with materials or craftsmanship.

Non-Warranty Repairs

Damage due to normal wear and tear, accidents, overburdening or misuse is not covered by warranty, but can often be repaired for a reasonable charge.

Is there an issue with your bag?

Please reach out to us using the steps below and a member of our team will be in touch. Ensuring a long and useful life cycle for our gear is a core part of what we do!

We do not offer repairs or alterations on third party bags.