Returns, Refunds & Exchanges
Unused stock items may be returned for a refund within 30 days of purchase (with receipt).
- We do not accept returns for custom items, pre-sale items, clearance items, or items bought at any of our third party retailers.
- Refunds will be issued after we receive the item, for the final price of the bag only, not including shipping charges.
- Returns over $300 will automatically have a 15% restocking fee applied.
- Once we receive your returned item, we'll inspect it to make sure it's unused, then issue a refund, if applicable. A restocking fee may be applied for products showing minor signs of wear. If your refund is denied, we will contact you and we can return the item to you for a small shipping charge.
Gift Returns: We can only refund to the card used to originally make the purchase. Gift purchases can be returned for store credit.
To Start a Return:
1) fill out the form below
2) we will contact you with the next steps