Unused stock items may be returned for a refund within 30 days of purchase (with receipt). Refunds will be issued after we receive the item, for the final price of the bag only (not including shipping charges). Please contact us first with your concerns, and we'll do our best to help. We do not accept returns for custom items, clearance items, or items bought at at any of our third party retailers.
Once we receive your returned item we'll inspect it to make sure it's unused, then issue a refund, if applicable. A restocking fee may be applied for custom items. If your refund is denied, we will contact you. We can return the item to you for a small shipping charge.
1) fill out the form below
2) we will contact you with the next steps