North St. Bags designs and builds its bags to last for many years. We stand behind the quality and craftsmanship of everything we make. Our warranty covers any failures as a result of defects in the materials or construction for the practical life of the product. We will happily offer repair or replacement (at our discretion) for issues with materials or craftsmanship at no extra cost. We'll even cover shipping costs back to you. Damage due to normal wear and tear, accident, overburdening or misuse can be repaired for a reasonable charge.