It's that time of year again! We wanted to share some deadlines to help you get your gear by December 25th, 2018.
We cannot guarantee perfect delivery, but we will do our absolute best to get orders out the door so they may reach you in time, weather and standard delays permitting.
That said, we're at the mercy of our partners and the realities of global shipping logistics. We've been given some guidelines from our shipping partners for holiday schedules and delivery windows. See below for recommended deadlines.
| Lead Time | Order Cut-off for Shipping | Order Cut-off for will-call |
| Ships 1-2 Days | 12/17 | 12/21 |
| Made to Order 1 Week | 12/11 | 12/15 |
| Made to Order 2 Weeks | 12/4 | 12/8 |
| Custom Orders | 12/4 | 12/8 |
Other Important Dates
Looking for a last minute gift? Not sure what your bestie's custom colors are? Our gift cards are fulfilled electronically, same day.
When you order your new bike pannier or convertible backpack pannier you’ll need to select the hook size that best fits your bike’s cargo rack. These hooks—two near the top of the pannier—slot over the horizontal tube(s) of the cargo rack and then a bottom hook on a bungee holds tension for a secure fit.
While it’s a simple system, one of the most common questions we get is: what’s the right hook size for my bike? Click to read more.
