Shipping Policy

Will-call is available at our shop in SE Portland

2716 SE 23rd Ave (at Clinton St)

Shipping: USPS

As of yet we do not use any packing materials other than the box itself. This is to reduce waste. These bags are tough and meant to withstand the elements, and don’t need extra protection. I apologize if this does not meet your satisfaction.

North St. Bags will not be held responsible for:

• shipments not received due to an incorrect address
• shipments lost by the USPS

Warranty

North St. guarantees against any manufacturing defects for the life of the product.  If a problem is found, don't hesitate to contact us and we'll be happy to repair, replace or refund the item.  We'll even cover shipping - both ways!  This policy does not cover damage due to improper use, natural disasters, or general wear and tear.

Returns

Unused stock items may be returned for a full refund within 30 days of purchase (with receipt).  Refunds will be issued after we receive the item. Please contact us first with your concerns, and we'll do our best to help.  We do not accept returns for custom items, clearance items, or items bought at at any of our third party retailers.